Shipping policy
At Fresh Focus Food Stuff, we are committed to providing convenient and efficient shipping options for our customers in Dubai. We are pleased to offer same-day shipping for orders placed before 2:00 PM local time, with payment methods including Cash on Delivery (COD) and bank transfers.
Order Processing:
Orders placed before 2:00 PM local time on business days (Monday to Friday) will be processed and shipped on the same day. Orders placed after 2:00 PM will be processed and shipped on the next business day.
Delivery within Dubai:
We offer same-day delivery exclusively within Dubai to ensure that our customers receive their orders promptly. Delivery times may vary depending on your location within Dubai and the volume of orders being processed.
Payment Methods:
We provide two convenient payment options for orders within Dubai:
Cash on Delivery (COD):Â Pay for your order with cash upon delivery. Please ensure that you have the exact amount available for the courier.
Bank Transfers:Â Transfer the total amount of your order to our bank account before delivery. Once your payment is confirmed, we will proceed with shipping your order.
Delivery Confirmation:
Upon successful delivery of your order, our courier will request confirmation of receipt. For COD orders, please ensure that someone is available to receive the delivery and provide payment. For bank transfer orders, delivery will be made once payment confirmation is received.
Customer Support:
If you have any questions or concerns regarding your order, payment, or delivery, our customer service team is available to assist you. Please don’t hesitate to reach out to us for support.
Thank you for choosing Fresh Focus Food Stuff for your fresh fruit and vegetable needs in Dubai. We appreciate your business and strive to provide you with exceptional service every time.
Note: This shipping policy is effective immediately and applies exclusively to orders placed within Dubai through Fresh Focus Food Stuff.